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Exchanges & Returns

Making an exchange or return is very simple. Just fill in the Return Service Form and send your item(s) back to us within 14 days after receiving your order. 

EXCHANGES

The Customer will have 14 calendar days to exchange an item for a different size or 
colour. Items should be returned clean, unworn and with all tags on. 


A Customer wishing to exchange an item, should fill in the Return Service Form: 


  • Fill in your tracking number and postal code.
  • The replacement size or colour which it would like to exchange its item for. 
Please note that all exchanges are based on stock availability. 


The Customer should print and attach the label to the shipment and send it back to us. 


Shipping is free of charge for exchanges for any order in Belgium. 

RETURNS

A Customer has 14 calendar days to return an item. Items should be returned clean, unworn and with all tags on. 



A Customer wishing to return an item and receive a refund, should fill in the Return Service Form:

  • Fill in your tracking number and postal code.
  • Reason for returning your item. 


The Customer should print and attach the label to the shipment and send it back to us. 


The Customer's refund will be credited to the original payment method. Please note that refunds can take up to 15 business days to show on a Customer's account due to varying processing times between payment providers. 


Please note that for returned items shipping charges are non-refundable and the return shipment is at the Customer's charge. 


 

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